Home Interior Design Services for UK Homes

Each room is booked with a three week design window, opening at your kick-off call once your brief, measurements and photos are complete. Where clients come back to us quickly, rooms regularly finish well inside that. The guide is based on a Premium package for a single room of around 20 sqm; larger rooms, open plan spaces, multi-room projects and anything structural need longer, and your designer will agree a realistic window with you before starting. The window runs both ways: we commit to delivering inside it, and we ask you to keep pace with your designer, since time spent waiting on decisions counts within the window rather than extending it. If you have a deadline, say so on the discovery call and we'll tell you honestly whether it's achievable.

In most cases within a week of booking, sometimes sooner. Because that falls inside the 14 day cancellation period that applies to services bought online, our terms ask you to confirm you're happy for us to begin straight away, which means giving up that right once your designer has started work. If you would rather keep the full cancellation period, just say so and we'll schedule your kick-off call after it closes.

Yes. If your designer hasn't started work, you can cancel for a full refund, including on the same day you booked. Once work has begun, under the terms you agree at checkout, we charge for the design time already spent rather than refunding in full. Nothing starts without your kick-off call, so there's always a clear point before which you can change your mind.

Just tell us, ideally with at least 48 hours' notice, and we'll find the next suitable slot. The only real consequence is to your own timeline: your design window opens at the kick-off call, so moving it moves everything after it, and designers are usually booked a little way ahead. If you don't turn up and we haven't heard from you, we'll get in touch to rebook rather than treat the session as used, but the same knock-on to your dates applies.

It comes down to how much of the room you want to see before you commit. Basic gives you a black and white plan, so you can see where everything goes. Premium adds colour plans and elevations, so you can see what each wall will actually look like, including tile and finish layouts. Deluxe adds renovation-ready plans, lighting positions and extended design time, for projects where walls are moving. If you're unsure, the free discovery call will settle it in a few minutes.

Each room includes one revision, and it's worth being precise about what that means because it's the thing most often misunderstood. A revision is one round of feedback on the design we've presented, sent to us together in one go. Inside that round you can ask for as many individual changes as you like: swap the sofa, try a different rug, adjust where the bed sits, change a paint colour. Your designer works through the lot and reissues the design.

Changing direction after you've approved one. If the brief was warm neutrals and you decide at presentation stage that you want deep greens throughout, that isn't a revision, it's a second design, because every other decision in the room has to be reconsidered around it. The same applies to changing the room's function or layout after the plan is signed off. We'll always tell you upfront if what you're asking for crosses that line, and quote the extra design time before doing any of it. Feedback sent in scattered messages over several days also counts as your one round, so it's worth gathering your thoughts and sending them together.

No. Deluxe marks where the light fittings go on your technical drawing, which is enough for most room projects. Our separate lighting distribution service goes considerably further: circuits, switching and load calculations, prepared so your electrician can install directly from it. If you're rewiring or at first fix, that's the one you want.

Not as standard, and it's worth saying clearly because people reasonably assume it follows from the lighting. Socket and switch positions are a separate exercise from lighting distribution, and it's rare enough to be asked for that we've kept it out of the packages rather than charge everyone for it. If you do want it, say so at the kick-off call and we'll add it on. It's straightforward to include once we know, and considerably more awkward to retrofit after the plans are drawn.

Not the cabinetry, and this one is worth understanding before you book. Kitchen design is brand specific: units, carcasses, mechanisms and door ranges all vary by manufacturer, and the company supplying your kitchen will design to their own system. What we do is allocate the kitchen within your plan, its position, its footprint and its shape, so the rest of the room is designed around a layout that genuinely works. You then take that to a kitchen company, who design the units within it.

Yes, as an add-on. We work with a number of kitchen companies, and we can add design hours to your package to help you choose the range, the door style and the finishes, and to make sure what you pick sits properly with the rest of the scheme. It's quoted by the hour depending on how much help you want. Tell us at the discovery call if a kitchen is part of your project and we'll factor it in from the start.

Our fee is the package price, and that's what pays for your designer's time. We hold trade accounts with some suppliers, and where those carry a discount we pass it on to you in full rather than keeping the margin. Crucially, none of it influences what goes on your shopping list. Your designer is free to specify anything available to you, including retailers we have no relationship with at all.

It's interactive rather than a static PDF. Every item shows the actual product with a photo, its current price and a link to buy, grouped by category and by room. As you select the pieces you want, your running total updates, so you can see the effect of every choice before you spend anything. If a sofa takes you over budget, swap it and watch the number come back down.

No. The links take you straight to the retailer and you can buy everything yourself, at your own pace, in whatever order suits your budget. If you'd rather not manage it, our sourcing service handles ordering and tracking, and that's where our trade discounts get passed on to you.

Accurate measurements of the room, photos from every angle, and any images that capture the style you're drawn to. We'll walk you through all of it on the kick-off call, and we have a room measuring guide to make the measuring part straightforward.

We can. The packages are priced to be delivered online, which keeps them affordable wherever you are in the UK, but a site visit can be booked alongside any of them. Some clients prefer it for awkward layouts, period properties, or simply to have a designer walk the room with them. It's quoted separately depending on your location, and confirmed before anything is agreed.

Yes. The room types cover the spaces we're asked for most, but we design plenty of others. Get in touch and we'll price it for you directly.

Yes, and many clients do. Each room is priced individually, and your designer runs them so the schemes connect rather than sitting as separate projects. For a whole home, our complete interior design service brings every room together under one vision.